Open today
34
Emergencies
2
▲ 1 new
Unassigned
7
Needs follow-up
3
This morning
Priorities suggested automatically — the coordinator can override any of them▦
No heat — 1178 E 229th St, Bronx · Apt 3C
ManageGo → Rent Manager · reported 7:42 AM
▦
Leak under kitchen sink — 845 Lenox Rd, Brooklyn · Apt 2F
ManageGo → Rent Manager · reported 8:05 AM
◆
Lockout — 512 Rockaway Pkwy, Brooklyn · Apt 5A
Rent Manager portal · reported 8:31 AM
☎
Stove not lighting — 233 E 176th St, Bronx · Apt 1B
Office-created from a tenant call
▦
Bathroom ceiling stain — 1440 Sterling Pl, Brooklyn · Apt 4D
ManageGo → Rent Manager · reported 9:22 AM
ⓘRequests from Rent Manager and ManageGo flow in automatically once Rent Manager API access is enabled; office-created jobs work from day one either way. Status writes back to Rent Manager, so it remains the system of record.
Job RL-2417 — No heat
Request
Unassigned- Building
- 1178 E 229th St, Bronx
- Unit
- Apt 3C
- Category
- Heat / hot water
- Priority
- Emergency (suggested)
- Source
- ManageGo → Rent Manager
- Reported
- Today, 7:42 AM
- Tenant contact
- On file
Tenant reports no heat since last night; radiator cold in every room.
✓ Assign as Emergency
A no-heat report routes as an emergency. Luis M. is on the Bronx route today with capacity before 11 AM.
ⓘAssignment is always a person's call — the queue suggests, the coordinator decides.
Lifecycle
Created
7:42 AM — from ManageGo via Rent Manager
Assigned
En route
On site
Done
Assigned
Lifecycle
Created
7:42 AM
Assigned
9:14 AM — scheduled 9:30–11:00
En route
On site
Done
ⓘEvery transition is time-stamped and logged permanently; statuses cannot skip steps, so the record always tells the true story of the job.
Luis M. — Bronx3 jobs today
EMERGENCY
9:30 · No heat — 1178 E 229th St
11:30 · Stove — 233 E 176th St
2:00 · Radiator valve — 1975 Grand Concourse
Andre P. — Brooklyn4 jobs today
HIGH
9:00 · Leak — 845 Lenox Rd
11:00 · Lockout — 512 Rockaway Pkwy
1:30 · Ceiling stain — 1440 Sterling Pl
3:30 · Window latch — 289 Utica Ave
Sergey K. — Brooklyn2 jobs · on site from 1 PM
1:00 · Door frame — 622 Ocean Ave
3:00 · Mailbox lock — 98 Linden Blvd
Needs follow-upFlagged until closed
3rd visit
Recurring leak — 845 Lenox Rd, Apt 5B
ⓘThe full build is a drag-to-assign day and week calendar per tech, with conflict warnings before a double-booking happens. This mockup shows the day view.
9:30 — No heat, 1178 E 229th St
Job RL-2417
En route- Scheduled
- 9:30–11:00 AM · tenant notified
- Tech
- Luis M.
- Building
- 1178 E 229th St, Bronx · Apt 3C
- Priority
- Emergency
- Source
- ManageGo → Rent Manager
Reassigning is a drag on the calendar — the tenant automatically receives an updated time window.
Lifecycle
Created
7:42 AM
Assigned
9:14 AM
En route
9:21 AM — tenant notified
On site
Done
Luis M. — today's route
Runs in the phone's browser — nothing to install9:30 — 1178 E 229th St, Apt 3C · No heat
EMERGENCY · tenant notified 9:30–11:00
11:30 — 233 E 176th St, Apt 1B · Stove not lighting
2:00 — 1975 Grand Concourse, Apt 6A · Radiator valve
Current job — RL-2417
Assigned- Building
- 1178 E 229th St, Bronx
- Unit
- Apt 3C
- Access
- Buzzer 3C · tenant home
- History
- 2 prior jobs in this unit
✓ On the way
One tap sends the tenant an on-the-way notice and stamps the record.
ⓘInternal notes stay internal — tenants never see them.
En route
✓ Arrived at the building
Tapping on site stamps the arrival time. Closing the job asks for photos and a note.
ⓘEvery job closes with photos — before and after — attached to the record permanently.
Job closed
Lifecycle
Created
7:42 AM
Assigned
9:14 AM
En route
9:21 AM
On site
9:44 AM
Done
10:36 AM — 2 photos, 1 note
Jobs imported
4,816
Customers
Imported
Records
Read-only
Search
Full-text
Imported job history
Sample rows — searchable by address, unit, category, or date| Date | Address | Category | Status |
|---|---|---|---|
| 2026-06-12 | 845 Lenox Rd, Brooklyn | Plumbing | Completed |
| 2026-04-03 | 1178 E 229th St, Bronx | Heat / hot water | Completed |
| 2026-02-18 | 512 Rockaway Pkwy, Brooklyn | Locks & doors | Completed |
| 2025-11-30 | 1440 Sterling Pl, Brooklyn | Roof / leak | Completed |
ⓘHistory imports from Service Fusion's standard report exports, which are available on every Service Fusion tier. Jobs arrive as searchable read-only records; file attachments do not export and remain in the Service Fusion archive.
Closed this month
704
Median completion
1.8 days
Emergencies
31
Reopened
6
Median time to complete, by priority
Open jobs by building — top five
ⓘEvery report exports to CSV.